Help Scout Integration
Live

Shared mailbox intelligence
on a live graph.

Native Help Scout connector with integration-helpscout graph module — conversations, customers, and mailboxes traverse live via REST alongside Zendesk, Freshdesk, CRM, and Slack for cited support context.

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Federation path

Help Scout joins
your full stack.

Help Scout
Gyri graph
CRM · comms · docs
What connects

Help Scout data
in your graph.

Data

Conversations

Data

Customers

Data

Mailboxes

Auto-provisions graph module: integration-helpscout — live API types install when you connect credentials.

The problem

Help Scout alone
is not enough.

01

Shared inbox silos

Help Scout shows conversations — but customer revenue context lives across CRM, product analytics, and Slack elsewhere.

02

Manual escalation briefs

Support leads copy conversation links instead of joining federated account context in one cited summary.

03

No agent-ready mailbox context

Help Scout filters cannot multihop to deal stage, product usage, and cited exec briefs in one query.

With Gyri

Federated, cited,
agent-ready.

Live graph module

Conversations as graph entities

integration-helpscout installs helpscout_*_live remote types — agents query live Help Scout Mailbox API data.

Cross-source joins

Conversation → CRM → product

Multihop queries link Help Scout threads to HubSpot deals, Mixpanel events, and Slack customer mentions.

Support stack

Mailboxes join GTM tools

Federate Help Scout with Zendesk, Intercom, Gmail, and institutional memory.

MCP agents

Agents read your inbox

Claude and Cursor access Help Scout through the same cited graph as product and revenue teams.

Use cases

Built for
GTM operators.

Escalation brief

Join active Help Scout conversations with HubSpot renewal stage and recent product usage — cited support summary.

Churn risk triage

Correlate Help Scout conversation volume with CRM health scores and Slack account mentions.

CS handoff

Link Help Scout customers to CRM opportunities and Notion account plans in one federated query.

Works with

Federate alongside
native connectors.

HubSpot
Slack
Notion
Pipedrive
Setup

Connect in
minutes.

Help Scout app access token in Settings → Integrations — optional default mailbox ID.

1. Start a free trial at app.gyri.io · 2. Open Settings → Integrations · 3. Run your first federated query with cited answers.

Connect Help Scout Setup guide

Connect Help Scout to Gyri.

Free trial — access token, auto graph module, cited federated answers.

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