Use case · Customer success team
CS

Renewal risk
before it shows up in CRM.

CS teams federate CRM, support tickets, product analytics, and Slack — account health, escalation context, and QBR prep with citations across every touchpoint.

All use cases
Federation path

Customer success joins
your full stack.

Cu
Customer success
Gyri graph
Support + product
How teams work

From signup to
live workspace.

01

Unify account signals

HubSpot, Intercom, Zendesk, Mixpanel, and Slack threads on one account graph.

02

Cited account briefs

CSMs and agents pull renewal context with links to tickets, usage, and exec email.

03

Write-back insights

Risk flags and success plans persist as typed insights — visible to sales and product.

04

CS buildout

We configure health dashboards, renewal workflows, and MCP playbooks for your book of business.

Federated sources

Stack this team uses.

Typical connectors for this team — swap for your stack during signup.

HubSpot CRM, marketing, sequences Native
Intercom Support tickets Native
Zendesk Ticketing & help center Native
Mixpanel Product analytics Native
Slack Team comms Native
Plan

Required tier

Pro

Pro includes workflows, product analytics connectors, and agents for renewal automation.

Compare plans

Start free

Start free with CRM + Slack + one support source. Prep your CS buildout at signup; production renewal workflows typically need Pro.

Your buildout request is saved at signup and queues after you verify email and send your first command through Claude MCP.

Related: Workflow automation

Gyri think verbs

Agents that remember
what they conclude.

Gyri think verbs turn federated search into a research lifecycle — recall prior insights, ground in live CRM, reflect drafts, promote cited conclusions that compound across Claude, Cursor, and stored agents.

think verb=recall

Semantic orient — load prior cited conclusions before you re-derive from scratch.

think verb=ground

FTS-only orient on live federated CRM, email, and Slack — zero embed cost.

think verb=consider

Classify novelty against the workspace corpus before you commit a thesis.

think verb=reflect

Capture drafts, tensions, and questions as typed thoughts on the graph.

think verb=traverse

Multihop GraphQL in one think call — deal → contact → email → ticket.

think verb=fetch

Hydrate full rows by ref when search or traverse surfaced the right node.

Thought verbs deep dive · Claude + Gyri · Cursor + Gyri

Ready to build?

Edit the prepopulated buildout request on signup — we start when Claude MCP connects.

How it works