Intercom Integration
Live

Intercom support
in your federated graph.

Native Intercom connector — contacts, companies, and conversations traverse live via GraphQL, joined with CRM, email, and Slack for cited support intelligence.

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Federation path

Intercom joins
your full stack.

Intercom
Gyri graph
CRM · comms · docs
What connects

Intercom data
in your graph.

Data

Contacts & companies

Data

Conversations

Data

Contact search

Data

Live API graph types

Auto-provisions graph module: integration-intercom — live API types install when you connect credentials.

The problem

Intercom alone
is not enough.

01

Support siloed from revenue

Intercom holds tickets — but renewal risk signals live in CRM, email, and Slack outside the inbox.

02

Manual escalation research

CSMs rebuild account context from Intercom, HubSpot, and Gmail before every escalation call.

03

Themes without product context

Intercom tags cannot multihop to Linear blockers or Notion specs in one cited answer.

With Gyri

Federated, cited,
agent-ready.

Live graph module

Tickets on the graph

integration-intercom installs intercom_*_live types — agents query live conversations without exports.

Cross-source joins

Ticket → deal → email

Multihop queries link Intercom threads to CRM pipeline and federated comms.

Contact search

Find users in context

Search contacts and traverse companies alongside institutional memory insights.

MCP agents

Agents read support data

Claude and Cursor access Intercom through the same cited graph as your GTM stack.

Use cases

Built for
GTM operators.

Escalation brief

Open Intercom conversation + CRM stage + last Slack mentions — cited CS handoff.

Churn signals

Correlate support volume spikes with email tone and stale renewal deals.

Product feedback

Join conversation themes with Linear issues and Notion roadmap docs.

Works with

Federate alongside
native connectors.

HubSpot
Slack
Notion
Pipedrive
Setup

Connect in
minutes.

Intercom workspace access token in Settings → Integrations.

1. Start a free trial at app.gyri.io · 2. Open Settings → Integrations · 3. Run your first federated query with cited answers.

Connect Intercom Setup guide

Connect Intercom to Gyri.

Free trial — access token, auto graph module, cited federated answers.

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