ServiceNow Integration
Live

ITSM workflow intelligence
on a live graph.

Native ServiceNow connector with integration-servicenow graph module — incidents, changes, and problems traverse live via Table API alongside PagerDuty, Jira, CRM, and Slack for cited ops context.

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Federation path

ServiceNow joins
your full stack.

ServiceNow
Gyri graph
CRM · comms · docs
What connects

ServiceNow data
in your graph.

Data

Incidents

Data

Changes

Data

Problems

Auto-provisions graph module: integration-servicenow — live API types install when you connect credentials.

The problem

ServiceNow alone
is not enough.

01

ITSM silos

ServiceNow tracks incidents and changes — but customer and revenue context lives across CRM, support, and Slack elsewhere.

02

Manual change briefs

Teams prep CAB reviews by copying ServiceNow links instead of joining federated context in one cited summary.

03

No agent-ready ITSM context

ServiceNow filters cannot multihop to deal blockers, deploy pipelines, and cited exec briefs in one query.

With Gyri

Federated, cited,
agent-ready.

Live graph module

Incidents as graph entities

integration-servicenow installs servicenow_*_live remote types — agents query live ServiceNow Table API data.

Cross-source joins

Incident → CRM → deploys

Multihop queries link ServiceNow incidents to HubSpot deals, Jenkins builds, and Slack war-room threads.

Ops stack

ITSM joins GTM tools

Federate ServiceNow with PagerDuty, Datadog, Terraform, and institutional memory.

MCP agents

Agents read your ITSM

Claude and Cursor access ServiceNow through the same cited graph as product and revenue teams.

Use cases

Built for
GTM operators.

Change risk brief

Join open ServiceNow changes with HubSpot renewal stage and recent incident volume — cited ops summary.

Incident correlation

Correlate ServiceNow incidents with PagerDuty pages and Jenkins deployment timestamps.

Problem → root cause

Link ServiceNow problems to Datadog alerts and Notion postmortems in one federated query.

Works with

Federate alongside
native connectors.

HubSpot
Slack
Notion
Pipedrive
Setup

Connect in
minutes.

ServiceNow instance, username, and password in Settings → Integrations.

1. Start a free trial at app.gyri.io · 2. Open Settings → Integrations · 3. Run your first federated query with cited answers.

Connect ServiceNow Setup guide

Connect ServiceNow to Gyri.

Free trial — integration credentials, auto graph module, cited federated answers.

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